Procurement GPS

The PIU is about to launch a paper on the use of demand management during an economic downturn. The process of writing generated a number of interesting questions over its meaning and practical uses. » more

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There are many articles out there bemoaning procurement’s relegation to the back-office. But few have evidence. » more

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Your staff have some great solutions to the problems that you face. Unfortunately, there a number of reasons why they don't or can't do anything with those solutions. » more

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Much has been written about the importance of procurement's role in developing effective supplier relationships. However, much less focus has been placed on the importance for procurement to look inwards and build cooperative relationships with its peer functions and stakeholders. » more

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Many organisations accept the need for a business strategy that will guide their development and performance objectives. But, how many organisations look beyond their own boundaries to the supplier network that feeds them with resources and competencies? » more

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The impact that poor supplier performance can have on your own organisation should never be underestimated. Studies have shown that as much as 20% of an organisation's costs are not only avoidable, but are a consequence of its suppliers' inability to get their own house in order. » more

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Is supply management an art or a science? Yes, we can use complex algorithms to predict and plan for requirements, but my experience is that unless you operate within a reasonably stable environment, predictions are either wrong or lucky. » more

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I have read and often heard the quote "the customer is always right". I wonder how much these two statements have cost both industry and society over the years? Reframing these quotes from their more usual and blasé interpretation might just be worth a minute of our time. » more

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